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孙加玲

王艳艳 

上海对外经贸大学，中国

 

钱子昂

复旦大学，中国

 

摘要

本研究从技术接受模型的视角出发，采用混合研究方法，探讨了来华留学生在中文学习过程中对ChatGPT辅助工具的接受度及其影响因素。研究首先基于132名留学生中文学习者的问卷数据，构建了偏最小二乘法结构方程模型（ PLS-SEM），然后对其中 10 名学生的半结构式访谈数据进行了主题分析。研究结果表明 ： (1) 感知易用性通过感知有用性的中介作用显著影响了 ChatGPT 的使用意向 ； (2) 成长型思维和便利条件对感知易用性、感知有用性以及使用意向产生了不同程度的直接影响 ； (3) 学生在实际使用过程中感受到 ChatGPT 在辅助中文学习方面的有用性和易用性，同时对 ChatGPT 的使用呈现出多样化的态度、感受和思考。本研究不仅拓展了技术接受模型在教育领域中的应用范围，还深入探讨了人工智能技术在优化中文学习者学习体验和效果方面的潜力，为推动国际中文教育的数字化与智能化进程提供了重要的理论依据和实践参考。

 

关键词

ChatGPT，技术接受模型，中文学习，来华留学生

 

A Mixed-Methods Study on ChatGPT Acceptance Among Chinese Learners: Technology Acceptance Perspective

Jialing Sun

Yanyan Wang

Shanghai University of International Business and Economics, China

 

Ziang Qian

Fudan University, China

 

Abstract

This study explores the acceptance of ChatGPT as a tool for learning Chinese by international students, using the Technology Acceptance Model (TAM) as a framework and a mixed-methods approach. First, a partial least squares structural equation model (PLS-SEM) was developed based on survey data from 132 international Chinese language learners. Subsequently, thematic analysis was conducted on semi-structured interview data from 10 of these students. The results showed that perceived ease of use significantly influenced the behavioral intention to use ChatGPT through the mediating effect of perceived usefulness. Moreover, growth mindset and facilitating conditions directly affected perceived ease of use, perceived usefulness, and behavioral intention to varying degrees. Additionally, students reported that ChatGPT was both useful and easy to use in supporting their Chinese language learning, while expressing diverse attitudes, emotional reactions, and reflections on its use. This study not only expands the application of TAM in educational settings but also explores the potential of artificial intelligence to enhance the learning experiences and outcomes of Chinese language learners, offering valuable theoretical insights and practical implications for the digital transformation of international Chinese education.

 

Keywords

ChatGPT, Technology Acceptance Model, Chinese language learning, international students